All Versions
211
Latest Version
Avg Release Cycle
39 days
Latest Release
1621 days ago

Changelog History
Page 3

  • v6.0.10 Changes

    July 31, 2018
    • 2018-07-24 Updated translations, thanks to all translators.
    • 2018-07-24 Add explicit information for robots.
    • 2018-07-23 Fixed bug#13978 - User and customer preferences may override user data.
    • 2018-07-23 Pay attention to accounted time when splitting an article into a ticket (PR#1938).
    • 2018-07-19 Fixed bug#13662 - Missing white space between article details and transmission processing message.
    • 2018-07-19 Fixed bug#13971 - DBUpdate fails on galera cluster.
    • 2018-07-17 Fixed bug#13722 - Translation of ticket notification header uses the system language instead of recipients preferences.

  • v6.0.9 Changes

    July 24, 2018
    • 2018-07-16 Updated translations, thanks to all translators.
    • 2018-07-16 Fixed bug#13961 - ExternalTicketNumberRecognition not working correctly with spaces.
    • 2018-07-16 Fixed bug#13964 - System configuration value validation error displayed for disabled settings.
    • 2018-07-16 Fixed bug#13965 - Overridden SysConfig settings can be shown as disabled in the frontend.
    • 2018-07-11 Fixed bug#13952 - Internal server error in AdminSystemConfiguration if you remove frontend registration and navigation modules.
    • 2018-07-10 Fixed bug#13947 - Split selection dialog does not honor ACL restrictions.
    • 2018-07-06 Fixed bug#13928 - Assigning customer group to chat modules results in constant connection error messages.
    • 2018-07-06 Fixed bug#13948 - Some labels are not translated in ticket search screen.
    • 2018-07-06 Fixed bug#13940 - Index missing on table article_data_mime.
    • 2018-07-06 Fixed bug#13936 - Notification looses text for 'Additional recipient email addresses' when sizelimit 200 characters is exceeded.
    • 2018-07-05 Fixed bug#13837 - Open and new tickets always at the end of the list when sorting by pending time since OTRS 6.
    • 2018-07-05 Fixed bug#13943 - Untranslated word "last-search" in ticket search result screen.
    • 2018-07-05 Fixed bug#13945 - Archived tickets won't be moved with StorageSwitch command.
    • 2018-07-04 Fixed bug#13938 - Statistic: Internal Server Error when invalid date is set for x axis.
    • 2018-07-04 Fixed bug#13937 - Default value for title is not displayed as default in Process Activity Dialog if field is shown.
    • 2018-07-02 Fixed bug#13942 - Wrong title in browser window in statistics screens.
    • 2018-07-02 Fixed bug#13901 - Error messages during RPM upgrade.
    • 2018-07-02 Fixed bug#13790 - Toolbar Fulltext Search will not care for archiving settings.
    • 2018-06-27 Fixed bug#13927 - Ticket Merge: "No merge state found! Please add a valid merge state" - Articles are invisible till next action.
    • 2018-06-27 Fixed bug#13922 - SearchIndexModule misleading config description.
    • 2018-06-27 Fixed bug#13700 - Layout issue with ticket split.
    • 2018-06-27 Fixed bug#13839 - When doing a search from change management the results window does not expand.
    • 2018-06-27 Fixed bug#13672 - Auto response names are not translated in Auto Responses screen of the Admin interface.
    • 2018-06-25 Fixed bug#13919 - Adding a new favorite setting overwrites the existing favorite settings.
    • 2018-06-25 Fixed bug#13923 - Sender name in article created by queue move "window" only shows FirstName.
    • 2018-06-20 Follow-up fix for bug#13734 - Set the last valid Status Merge to invalid is allowed.
    • 2018-06-19 Fixed bug#13408 - Setting for showing default fields in the search mask not working partially.
    • 2018-06-19 Fixed bug#13906 - Validation for Pending date is active for non pending states.
    • 2018-06-18 Fixed bug#13778 - otrs.Console.pl Admin::Package::UpgradeAll fails at installed ITSM package.
    • 2018-06-18 Fixed bug#13894 - System log does not present timezone information.
    • 2018-06-18 Fixed bug#13752 - Missing direction arrow for AgentTicketEmailOutbound.
    • 2018-06-15 Fixed bug#13912 - Generic Agents looses text for notes when sizelimit 200 characters is exceeded.
    • 2018-06-15 Fixed bug#13775 - ArticleLimit is not integrated for GenericInterface TicketGet.
    • 2018-06-15 Fixed bug#13910 - LinkObject events are not working in web services due to missing LinkObject::EventModulePost configuration.
    • 2018-06-14 Fixed bug#13913(PR#1936) - Searchable Article Fields not translated in AgentTicketSearch. Thanks to Robin.
    • 2018-06-14 Fixed bug#13838 - WarnOnStopWordUsage not working for subject, body, from, to, cc.
    • 2018-06-14 Fixed bug#13893 - Wrong descriptions for some system configurations.
    • 2018-06-14 Fixed bug#12479 - Reply to a ticket locks the ticket and cancel unlocks it but does not reset owner.
    • 2018-06-12 Fixed bug#13902 - Dialog submit is not possible for an appointment created by rule based on pending time.
    • 2018-06-12 Fixed bug#13888 - Wrong charset in output while upgrading packages.
    • 2018-06-07 Enhanced package manager:
      • Not verified packages can't be installed by default (via GUI + OTRS console).
      • Added sysconfig setting 'Package::AllowNotVerifiedPackages' to allow installation of not verified packages (disabled by default).
      • Display a notification if setting 'Package::AllowNotVerifiedPackages' is active.
    • 2018-06-07 Fixed bug#13842 - When splitting a ticket, the picture embedded in the letter body is not displayed in the child ticket.
    • 2018-06-07 Added improvements to the support data collector plugins.
    • 2018-06-06 Fixed bug#13873 - Wrong descripton for TicketNumberCounterCleanup setting in System Configuration.
    • 2018-06-05 Fixed bug#13900 - Password authentication issue in Fedora 28 operating system.

  • v6.0.8 Changes

    June 12, 2018
    • 2018-06-04 Updated translations, thanks to all translators.
    • 2018-06-02 Fixed bug#13728 - Processes need to be deployed after update to Version 6.
    • 2018-06-01 Fixed bug#13824 - Search conditions in AdminProcessManagement are resetted.
    • 2018-06-01 Fixed bug#13880 - "Customer user" field is cleared once the focus is lost in AgentTicketCustomer.
    • 2018-06-01 Fixed bug#13889 - Postmaster filter value limit is 100 characters in frontend.
    • 2018-06-01 Renamed 'OTRS Free' to '((OTRS)) Community Edition'.
    • 2018-05-30 Fixed bug#13868 - Customer User Title is not translated.
    • 2018-05-29 Fixed bug#13879 - IFRAME in customer ticket zoom loading the content outside of itself.
    • 2018-05-28 Fixed bug#13870 - Content of Title and Subject columns are the same in Excel/CSV output of search.
    • 2018-05-28 Fixed bug#13819 - ACL's CompareMatchWithData floods the log when service is not in relation with customer user.
    • 2018-05-25 Fixed bug#13883 - Several display issues in Admin Screen "Ticket Notification Management".
    • 2018-05-25 Fixed bug#13826 - Error The given param 'QueueIDs' is invalid or an empty array reference.
    • 2018-05-23 Fixed bug#13826 - Queue Names are translated (but should not).
    • 2018-05-18 Fixed bug#13869 - Unexpected shadow in long Sysconfig entry.
    • 2018-05-16 Fixed bug#13820 - Wrong UserID argument in AdminAppointmentNotificationEvent.
    • 2018-05-14 Fixed bug#13827 - GenericInterface EventTrigger does not consider Asynchronous parameter during creation.
    • 2018-05-11 Fixed bug#13732 - For mails with inline images and little text, the display area remains very small.
    • 2018-05-11 Fixed bug#13821 - CustomerUserListFields: search result create a wrong entry.
    • 2018-05-10 Fixed bug#13846 - Ticket invoker base module does not use modernized fields.
    • 2018-05-10 Fixed bug#13795 - Transition Action 'TicketTitleSet': Tag of a dyn. field type 'date' display the time, too.
    • 2018-05-10 Fixed bug#13850 - Problems with overridden SysConfig settings.
    • 2018-05-10 Follow-up fix for bug#7988 - Search attributes not consistent.
    • 2018-05-10 Fixed bug#12864 - Hang in my_readline.
    • 2018-05-10 Fixed bug#13855 - Some migration modules will be executed with every DBUpdate-to-6.pl run.
    • 2018-05-08 Fixed bug#12686 - Wrong sorting order in the admin screen.
    • 2018-05-08 Fixed bug#13836 - Filter in timeline view not being applied.
    • 2018-05-08 Fixed bug#12994 - Merge Tickets with same linked objects causes error.
    • 2018-05-07 Fixed bug#13818 - Dynamic field values of tickets are not displayed in customer ticket search result.
    • 2018-04-30 Changed default gravatar image for articles to 'mm' (mystery man).
    • 2018-04-25 Fixed bug#13764 - Mixed up plain and rich text body in process management when article is created.
    • 2018-04-25 Fixed bug#13815 - The little arrow is cut off for articles.
    • 2018-04-24 Fixed bug#13805 - Distribution OpenBSD is not recognized by support data collector.
    • 2018-04-18 Fixed bug#11132 - Loss of attached files with long Cyrillic names.

  • v6.0.7 Changes

    May 04, 2018
    • 2018-04-23 Updated translations, thanks to all translators.
    • 2018-04-23 Fixed bug#13784 - Duplicated entry dialog button is not clickable for the same recipient.
    • 2018-04-18 Fixed bug#13797 - Wrong URL for SecureMode in AdminSecureMode.tt.
    • 2018-04-18 Fixed bug#13554 - Non-allowed characters in attachment file names.
    • 2018-04-18 Follow-up fix for bug#13676 - Column headers and tooltips are not translated.
    • 2018-04-17 Fixed bug#13765 - Line numbers given in tags like are not working.
    • 2018-04-17 Fixed bug#13785 - When an article contains a longer subject the creation date is cut off in all article view.
    • 2018-04-17 Re-added plugin to open links in CKEditor.
    • 2018-04-17 Fixed bug#13794 - Missleading label that customer can be recipient of notifications as group recipient.
    • 2018-04-13 Fixed bug#13801 - Preview of internal article is shown to customer in ticket overview screen.
    • 2018-04-11 Fixed bug#13782 - Set of customer dynamic field not possible while adding a customer user if AutoLoginCreation is active.
    • 2018-04-05 Fixed bug#13126 - Process first activity cannot be changed to other activity.
    • 2018-04-04 Fixed bug#13735 - Custom Logo is not supported for High Contrast skin.
    • 2018-04-04 Fixed bug#13683 - Generic Agent Mail Filtering.
    • 2018-04-03 Follow-up fix for bug#13292 - Internal Server Error in ticket screens with missing articles in the file system.
    • 2018-04-02 Fixed bug#13780 - Daemon does not recognize ACL or ProcessManagement changes.
    • 2018-03-29 Fixed bug#13759 - Split Ticket - OTRS wants to close browser tab in IE11.
    • 2018-03-29 Fixed bug#13750 - Process Widget Group not Translatable.
    • 2018-03-29 Fixed bug#13737 - Not possible to add valid services to invalid parents when KeepChildren config is enabled.
    • 2018-03-29 Fixed bug#13739 - Wrong Sysconfig descriptions for public interface.
    • 2018-03-29 Fixed bug#13734 - Set the last valid Status Merge to invalid is allowed.
    • 2018-03-27 Fixed bug#13462 - OTRS creates empty Kernel/Config/Files/User/*.pm files.
    • 2018-03-27 Fixed bug#13717 - AgentTicketService can slow down a system, when having many services and many agents working on there.
    • 2018-03-26 Fixed bug#10709 - ACL for Action AgentTicketBulk are inconsistent.
    • 2018-03-19 Fixed bug#5562 - Options configured in Sysconfig aren't used untill a restart of OTRS when deployed on FastCGI.
    • 2018-03-19 Fixed bug#13711 - Multiple GenericInterface default Invoker and Operation frontend issues.
    • 2018-03-16 Follow-up fix for bug#13164 - Certain AJAX Error Types are still unprocessed.
    • 2018-03-13 Fixed bug#13710 - Maint::WebUploadCache::Cleanup fails if files are in folder upload_cache.
    • 2018-03-12 Fixed bug#13537 - Changing customer user doesn't update the Customer Information box.
    • 2018-03-09 Fixed bug#13723 - Wrong navigation group for Ticket::Frontend::CustomerTicketProcess###StateType.
    • 2018-03-09 Fixed bug#13718 - CacheTTLLocal setting for the TicketQueueOverview Dashboard Widget is not used.
    • 2018-03-09 Fixed bug#13702 - Complex LinkObject Table configuration is broken when more than one kind if object is linked.
    • 2018-03-09 Fixed bug#13578 - Untranslated words in Support Data Collector.
    • 2018-03-08 Fixed bug#13673(PR#1899) - Mandatory fields are not marked as mandatory. Thanks to Balazs Ur.
    • 2018-03-08 Fixed bug#7988 - Search attributes not consistent.
    • 2018-03-07 Fixed bug#13693 - Email causes deadlock in Maint::Postmaster::Read.

  • v6.0.6 Changes

    March 13, 2018
    • 2018-03-05 Updated translations, thanks to all translators.
    • 2018-03-05 Fixed bug#13713 - Dashboard widget 'Appointments' ignores user specific time zone on output.
    • 2018-03-05 Fixed bug#13709 - SupportDataCollector causes Internal Server Error.
    • 2018-03-05 Fixed bug#13708 - GenericInterface article EventFilter does not work with ticket data.
    • 2018-03-05 Fixed Allow array as top-level-XML-Element on REST Response from remote site, thanks to Andreas Hergert (PR#1905).
    • 2018-03-05 Fixed bug#13549 - Scrolling not possible for some articles on iOS Safari.
    • 2018-03-02 Added improvements for the time zone migration script in non interactive mode.
    • 2018-03-01 Reduced warnings thrown by Layout object when BuildSelection is used with TreeView option.
    • 2018-03-01 Fixed bug#13703 - Complex LinkObject Table broken after successful configuration.
    • 2018-03-01 Fixed bug#13687 - CustomerIDRaw parameter is empty in Customer View.
    • 2018-02-28 Fixed bug#13560 - SysConfig added columns for dashboard widgets can't be removed.
    • 2018-02-28 Fixed bug#13692 - Support Data Collector shows wrong information in OTRS -> Database Records -> Months Between First And Last Ticket / Tickets Per Month (avg).
    • 2018-02-28 Fixed bug#13670 - FilterLink has to be LinkFilter in ViewModules.
    • 2018-02-28 Fixed bug#13643 - After CustomerCompanySupport is disabled the customer-user cannot be defined at several places.
    • 2018-02-28 Follow-up fix for bug#13596 - "S" view in mobile browser cannot be rolled horizontally.
    • 2018-02-28 Fixed bug#13706 - Empty user configuration files cause internal server error.
    • 2018-02-28 Fixed bug#13701 - Error Message if attachment is 0.
    • 2018-02-28 Fixed bug#13642 - Deletion of tickets not possible if automatically created appointments exist for it.
    • 2018-02-28 Follow-up fix for bug#12822 - SysConfig should make better use of white space.
    • 2018-02-27 Fixed bug#13698(PR#1909) - AJAX-Update missing parameter in Customer User Information Center. Thanks to Andreas Hergert.
    • 2018-02-26 Fixed bug#13697 - Config ‘SystemMaintenance::TimeNotifyUpcomingMaintenance’ does not work correctly.
    • 2018-02-26 Fixed bug#13463 - Updating agent data as an admin will delete user preferences.
    • 2018-02-26 Fixed bug#13690 - Frontend::Module###AgentTicketEmail not hiding split target "Email ticket".
    • 2018-02-23 Fixed bug#13686 - Autocomplete JS config format is wrong in Customer interface.
    • 2018-02-23 Fixed bug#13669 - Agent login interface login button problem.
    • 2018-02-23 Fixed bug#13610 - AgentTicketEmail take wrong Database Credentials.
    • 2018-02-21 Fixed bug#13680 - SLA edit screen is not fully modern.
    • 2018-02-21 Fixed bug#13676 - Column headers and tooltips are not translated, thanks to Balazs Ur - (PR#1904).
    • 2018-02-21 Fixed bug#13681 - Legacy description for NotificationEvent sysconfig.
    • 2018-02-20 Fixed bug#13674 - Wording issue in Session Management screen of Admin interface, thanks to Balazs Ur - (PR#1900).
    • 2018-02-20 Fixed bug#13675 - Notification transport name and label are not marked for translation , thanks to Balazs Ur - (PR#1903).
    • 2018-02-16 Improved console output documentation for options that can be specified multiple times.
    • 2018-02-15 Fixed bug#13644 - Attachment and text missing on some mails.
    • 2018-02-14 Fixed bug#13638 - Subject Field in customer search not aligned correctly when field label above is split in 2 lines.
    • 2018-02-14 Fixed bug#13593 - Current pagination number is not highlighted on the dashboard widget.
    • 2018-02-14 Fixed bug#13547 - Wrong link in notification to enable cloud services.
    • 2018-02-14 Fixed bug#13653 - Untranslated word "All" in system configuration search.
    • 2018-02-14 Fixed bug#13635 - Broken workflow in system configuration history module.
    • 2018-02-14 Fixed bug#13569 - Dynamic Fields per Template not working anymore since OTRS 6.
    • 2018-02-13 Fixed bug#13585 - Follow-up: coloring issues in Ivory slim skin.
    • 2018-02-09 Fixed bug#13603 - Text in Ticketheader overlaps itself when printing via browser.
    • 2018-02-09 Fixed bug#13631 - Design bug in "Message of Today" text display.
    • 2018-02-09 Fixed bug#13649 - Dropdown for ticket link is hidden behind appointment mask in appointment calendar.
    • 2018-02-09 Fixed bug#13597 - In case of OTRS 6 Upgrade "Email Delivery Failure" notification message is incorrectly displayed.
    • 2018-02-09 Fixed bug#13583 - Activation of by-default disabled Frontend::Module leads into error.
    • 2018-02-09 Fixed bug#13646 - Unintuitive SysConfig setting CloudServices::Disabled.
    • 2018-02-09 Fixed bug#13628 - Error message from Dev::Tools::TranslationsUpdate if certain directory does not exist.
    • 2018-02-09 Fixed bug#13585 - Coloring issues in Ivory skin.
    • 2018-02-09 Fixed bug#13587 - Error message when customer user does not have a first name.
    • 2018-02-07 Fixed bug#13633 - "Escalated since" is always displayed as "0m" in notification of escalated tickets.
    • 2018-02-07 Fixed bug#13550 - In ticket notifications to the agent, certain lines are duplicated.
    • 2018-02-07 Fixed bug#13578 - Untranslated words in Support Data Collector.
    • 2018-02-07 Fixed bug#13641 - Impossible to set PostmasterFilter Headers X-OTRS-IsVisibleForCustomer or X-OTRS-FollowUp-IsVisibleForCustomer to 0.
    • 2018-02-07 Fixed bug#13609 - "Need TwoFactorToken!" generates error in system log.
    • 2018-02-06 Fixed translation mechanism in AdminCommunicationLog, thanks to Balazs Ur (PR#1901).
    • 2018-02-06 Fixed column spans in communication log screens, thanks to Balazs Ur (PR#1902).

  • v6.0.5 Changes

    February 13, 2018
    • 2018-02-05 Updated translations, thanks to all translators.
    • 2018-02-05 Fixed bug#13590 - Notification triggers not correct if a dynamic field with key value 0 is chosen in ticket selection and Additional recipient is set.
    • 2018-02-05 Fixed bug#13594 - Menu point of article setting window is hardly available on mobile view.
    • 2018-02-03 Fixed bug#13624 - Uninitialized value error in generic interface event handler.
    • 2018-02-01 Implemented database integrity check and added automatic repair option for certain situations.
    • 2018-01-31 Fixed bug#13555 - Setting ZoomExpand in AgentTicketZoom also affects customer frontend.
    • 2018-01-31 Fixed bug#13452 - Security options does not preselect Signing, honoring Queue default signature.
    • 2018-01-31 Fixed bug#13595 - Setting of ticket number is old-style on the ticket overview screen.
    • 2018-01-31 Fixed bug#13596 - "S" view in mobile browser cannot be rolled horizontally.
    • 2018-01-31 Fixed bug#13557 - Incoming mails are not being processed.
    • 2018-01-31 Fixed bug#13561 - Empty strings not handled correctly in HTMLUtils::Safety(). Thanks to Paweł Bogusławski.
    • 2018-01-31 Fixed bug#13589 - Dynamic field choices missing for Customer User Information Center settings.
    • 2018-01-31 Fixed bug#13570 - Queue view display incorrect if you move a queue to be a sub-queue.
    • 2018-01-31 Fixed bug#13598 - Hiding AgentTicketMove menu with ACL makes draft function unusable.
    • 2018-01-31 Fixed bug#13562 - Drag and drop of a BMP image into the editor causes an error message.
    • 2018-01-31 Fixed bug#13284 - Ticket title is not included in fulltext search.
    • 2018-01-31 Fixed bug#13500 - Sticky footer overlaps with elements on the login screen.
    • 2018-01-31 Fixed bug#13399 - Agent preferences granular permission support not working correctly.
    • 2018-01-31 Fixed bug#13548 - Package::UpgradeAll does not warn about already updated but not correctly deployed packages.
    • 2018-01-31 Fixed bug#13604 - Dynamic Field Contact with Data is displayed doubled in AgentTicketZoom views.
    • 2018-01-31 Fixed bug#13519 - Multi file upload dialog not usable with keyboard navigation.
    • 2018-01-30 Fixed bug#13556 - Save draft without a title, opens window with JSON error on submit.
    • 2018-01-30 Fixed bug#13592 - ACL with invalid-temporarily status is not included in export file when exporting ACL.
    • 2018-01-30 Fixed bug#13468 - Generic interface works not with a interface which use the http status code '204'.
    • 2018-01-29 Fixed bug#13586 - Wrong tooltip text in customer interface (ID of the field instead of human readable text).
    • 2018-01-25 Fixed bug#13584(PR#1894) - Emails sent via AgentTicketEmailOutbound are always visible for customer. Thanks to Robert Ullrich.
    • 2018-01-25 Fixed bug#13558 - ACL PossibleAdd ignores AgentTicketCompose and AgentTicketForward.
    • 2018-01-24 Fixed bug#13515 - On Login page it is impossible to insert a picture from a website (AgentLoginLogo).
    • 2018-01-24 Fixed bug#13567 - $GetParam{StateID} used for ACLCompatGetParam but $GetParam{NewStateID} given.
    • 2018-01-24 Fixed bug#13530 - Internal server error in AgentTicketForward if no article ID is provided.
    • 2018-01-24 Fixed bug#13472 - Conversion of Dates not accepting valid format.
    • 2018-01-23 Fixed bug#2289 - backup.pl - compress with bzip2 dont works.
    • 2018-01-22 Fixed bug#13235 - Race condition when fetching mails.
    • 2018-01-22 Fixed bug#13405 - CIC overlay display error.
    • 2018-01-21 Updated translations, thanks to all translators.
    • 2018-01-18 Fixed bug#13552 - Wrong documentation in POD of TicketSearch.
    • 2018-01-13 Fixed bug#13534 - Comments in the Config XML files are not ignored.
    • 2018-01-13 Fixed bug#13339 - If deployment fails because of wrong settings, this wrong settings wouldn't be displayed.
    • 2018-01-12 Fixed bug#13543 - Wrong Month Name in OTRS Appoinment Calender.
    • 2018-01-12 Fixed bug#13521 - Article sender field contains user's OoO information.
    • 2018-01-12 Fixed bug#13498 - Multi-upload form is showing inline attachments after new uploads.
    • 2018-01-11 Fixed bug#13542 - Deep recursion error in package manager install/upgrade in a very special constellation.
    • 2018-01-11 Fixed bug#13536 - System maintenance does not show formatted timestamps and messages.
    • 2018-01-10 Fixed bug#13523 - Loading an invalid communication ID causes all to be shown.
    • 2018-01-09 Follow-up fix for bug#13325 - OTRS_CUSTOMER_BODY not working for most notification events.

  • v6.0.4 Changes

    January 16, 2018
    • 2018-01-12 Fixed bug#13527 - Reset locally not working as expected.
    • 2018-01-12 Fixed bug#13546 - Dashboard sort order changes itself after autorefresh cyclically.
    • 2018-01-11 Fixed bug#13541 - Running migration script during patch level updates cleans up all modified settings from packages.
    • 2018-01-08 Updated translations, thanks to all translators.
    • 2018-01-08 Fixed bug#13460 - upgrade packages result in a output with strange characters.
    • 2018-01-06 Fixed bug#13478 - Maint::Config::Rebuild does not show error if old-style configuration file is found.
    • 2018-01-05 Fixed bug#13428 - Timeline view dynamic field values.
    • 2018-01-05 Fixed bug#13516 - In the setting window of linked widgets dynamic field labels are not displayed.
    • 2018-01-05 Fixed bug#13503 - Delete button of filter is not unified.
    • 2018-01-05 Fixed bug#13338 - DBUpdate-script isn't checking ZZZAuto.pm for wrong Sysconfig settings.
    • 2018-01-05 Fixed bug#13502 - communication log delete is slow.
    • 2018-01-05 Fixed bug#13353 - inline picture not shown in AgentTicketZoom.
    • 2018-01-05 Fixed bug#13437 - Upgrade script repeatedly asks for time zone configuration.
    • 2018-01-05 Fixed bug#13326 - System was unable to lock Default Settings - after DBsetup/Step 2.
    • 2018-01-04 Fixed bug#13267 - User specific settings which are overwritten in user files are not shown correctly in agent preferences screen (OTRS Business Solution™).
    • 2018-01-04 Fixed bug#13518 - Invisible settings still available in SysConfig autocomplete search.
    • 2018-01-04 Fixed bug#13294 - Safari autofill broken when two factor authentication is enabled.
    • 2018-01-04 Fixed bug#13260 - Endless loop for recurrent daemon task with the same task name.
    • 2018-01-03 Fixed bug#13510 - Article fields like Signed and Crypted are missing from the article header.
    • 2018-01-02 Fixed bug#13444 - DynamicField Dropdown values are not verified if submitted via web service.
    • 2018-01-02 Follow-up fix for bug#12569 - Missing explanation users (with visual impairments) in the 'Preferences' page.
    • 2017-12-29 Fixed bug#13509 - Ordering in ticket overview screens is not consistent with dashboard tables.
    • 2017-12-29 Fixed bug#13511 - Need UserFirstname floods system log.
    • 2017-12-27 Fixed bug#13489 - Allowing users to change settings has no affect in advanced settings.
    • 2017-12-27 Fixed bug#13488 - User Specific Settings not reflecting the correct number.
    • 2017-12-26 Fixed bug#13485 - Text editor is incorrectly displayed in Bulk menu window.
    • 2017-12-26 Fixed bug#13486 - On the agent's login interface the system maintenance notification is too wide (width is not limited).
    • 2017-12-26 Fixed bug#13426 - Making changes on dashboard stats widgets are not being remembered.
    • 2017-12-26 Follow-up fix for bug#13424 - The CustomerID is missing after the ticket split.
    • 2017-12-26 Follow-up fix for bug#11422 - List in the Dashboard: standard priority is ignored if you use a filter.
    • 2017-12-26 Fixed bug#13414 - Wrong behavior of open ticket links in customer screens.
    • 2017-12-26 Fixed bug#13475 - Escalation notifications are not triggered.
    • 2017-12-26 Fixed bug#13397 - Autoreply shows HTML Tags when adding HTML formatted articles via Generic Interface. Thanks to Christoph Delbrück.
    • 2017-12-26 Fixed bug#13429 - Wrong number of logged in agents/customers.
    • 2017-12-26 Fixed bug#13430 - Ticket title overlaps with actions.
    • 2017-12-25 Fixed bug#13499 - Target _blank value is not working for TicketMenu in AgentTicketZoom.
    • 2017-12-25 Fixed bug#13289 - Certain input fields in don't accept accentuated letters.
    • 2017-12-22 Fixed bug#13461 - Safari will not update Ticket notification settings in the Agent preferences screen.
    • 2017-12-21 Fixed bug#13458 - Sorting is wrong for zero.
    • 2017-12-21 Fixed bug#13403 - When importing sys config the disabled modules don't become enabled.
    • 2017-12-20 Fixed bug#13465 - outgoing mail stuck in queue.
    • 2017-12-20 Fixed bug#13476 - Email security options in AgentTicketCompose leads into an error.
    • 2017-12-20 Fixed bug#13231 - AJAX Error when ACL triggers in queue move (restrict move from one queue to another based on Properties).
    • 2017-12-20 Fixed bug#13431 - Notification article is visible for the customer although it shouldn't be.
    • 2017-12-19 Fixed bug#13464 - Dropdown selection not visible in ticket search.
    • 2017-12-18 Fixed bug#13450 - Changing TicketType doesn't change Ticket::Frontend::CustomerTicketMessage###TicketTypeDefault.
    • 2017-12-18 Fixed bug#13371 - Deleting a sysconfig entry in AgentPreferencesGroups breaks the config when saving.
    • 2017-12-14 Fixed bug#13411 - Names of search templates cut off.
    • 2017-12-13 Updated translations, thanks to all translators.
    • 2017-12-13 Fixed bug#13351 - Templates of type "Create" don't get automatically loaded on AgentTicketPhone or AgentTicketEmail
    • 2017-12-13 Fixed bug#13196 - Search in CustomerUser Information Center returns a search blank screen.
    • 2017-12-13 Fixed bug#13419 - Queue View Large shows the same date and timestamp for every article.
    • 2017-12-13 Fixed bug#13453 - During automatic update of dashboard widget the arrangement changes.
    • 2017-12-13 Fixed bug#13448 - XML::LibXML is now mandatory, but shown optional in CheckModules.
    • 2017-12-12 Fixed bug#13405 - CIC overlay display error.
    • 2017-12-12 Fixed bug#13407 - PasswordMaxLoginFailed destroys the user's password after too many incorrect logins.
    • 2017-12-12 Fixed bug#13445 - System should use TimeZone ValueType in the Framework.xml instead of Select.

  • v6.0.3 Changes

    December 19, 2017
    • 2017-12-14 Fixed bug#13451 - Can't create Meta Article after update from 5 to 6.
    • 2017-12-13 Fixed bug#13432(PR#1881) - Inline images are not shown in customer frontend.
    • 2017-12-11 Updated translations, thanks to all translators.
    • 2017-12-11 Fixed bug#13410 - Package::UpdagreAll can't upgrade from ITSM 5 to 6.
    • 2017-12-08 Hot-fix for bug#13353 - Inline picture not shown in AgentTicketZoom.
    • 2017-12-08 Follow-up fix for bug#13367.
    • 2017-12-08 Fixed bug#13438 - Once per day option in notifications is not honored.
    • 2017-12-07 Improved parameter appending.
    • 2017-12-07 Fixed bug#13434 - ArticleCheck/PGP.pm still contains unported code.
    • 2017-12-07 Fixed bug#13422 - Recipient agents of notes no longer visible.
    • 2017-12-06 Fixed bug#13394 - Changes in CustomerUserListFields are not applied.
    • 2017-12-06 Fixed bug#13424 - The CustomerID is missing after the ticket split.
    • 2017-12-04 Fixed bug#13412 - Statistics with date or date time dynamic fields are no longer working.
    • 2017-12-04 Fixed bug#13392 - Unable to create a multiselection Articlefilter in AgentTicketZoom.
    • 2017-12-04 Follow-up fix for bug#13262 - Dynamic Fields Management breadcrumb is not translatable.
    • 2017-12-04 Fixed bug#13097 - Button "Add Customer" in Customer Information Center is missing.
    • 2017-12-04 Fixed bug#13404 - Native Browser Spellchecker doesn't work.
    • 2017-12-01 Fixed bug#13225 - Too many DB calls when rebuilding system configuration.
    • 2017-12-01 Fixed bug#13251 - SysConfig Date settings with complex names are broken.
    • 2017-12-01 Fixed bug#13363 - Missing code migration in TicketUpdate operation.
    • 2017-12-01 Fixed bug#13335 - Changes in Network Transport of Web Services are not saved.
    • 2017-12-01 Fixed bug#13312 - ACLs not working as expected in AgentTicketFreeText.
    • 2017-12-01 Fixed bug#13170 - Frontend::RichTextWidth setting is not honored.
    • 2017-12-01 Fixed bug#13350 - CheckMXRecord should not act when setting email address to invalid.
    • 2017-11-30 Fixed bug#13299 - Dashboard widgets can't be rearranged in Chrome and Internet Explorer on touchscreen devices.
    • 2017-11-30 Fixed bug#13379 - PendingTimeDiff is not updated, if no state update was done in a transition action.
    • 2017-11-29 Fixed bug#13395 - ConfigImportAllowed: configuration option missing.

  • v6.0.2 Changes

    December 05, 2017
    • 2017-11-30 Fixed bug#13362 - Issue with dynamic fields in ticket information widget in ticket zoom.
    • 2017-11-30 Fixed bug#13398 - ActivityDialog communication-channel not in config.
    • 2017-11-29 Fixed bug#13391 - Ticket history mapping reference missing in TicketSearch.
    • 2017-11-27 Updated translations, thanks to all translators.
    • 2017-11-27 Fixed bug#13262 - Dynamic Fields Management breadcrumb is not translatable.
    • 2017-11-27 Fixed bug#13366 - Maintenance Message cannot exceed 250 characters, that is not reflected in the GUI.
    • 2017-11-27 Fixed bug#13325 - OTRS_CUSTOMER_BODY not working for most notification events.
    • 2017-11-27 Fixed bug#13385 - Customer web request results in a phone article.
    • 2017-11-27 Fixed bug#13342 - Package installation results in an error until web server is restarted.
    • 2017-11-27 Fixed bug#13370 - Cloning DateTime object returns bad object(wrong unix timestamp).
    • 2017-11-24 Fixed bug#13266 - Article field not mandatory if time units are added.
    • 2017-11-24 Fixed bug#13323 - Visibility issues in SysConfig settings with large number of list items.
    • 2017-11-24 Fixed bug#13382 - Stats dashboard generate fails because of missing parameters in Stats.pm.
    • 2017-11-23 Fixed bug#13381 - Categories in Navigation (AgentPreferences screen) are not working for non-admin users.
    • 2017-11-23 Fixed bug#13374 - DBUpdate script deletes user time zone information on patch level updates.
    • 2017-11-23 Fixed bug#13376 - Standard values in System Configuration displayed as modified and contained in config.pm and locked.
    • 2017-11-22 Fixed bug#13365 - Incorrect accentuated characters in the draft name.
    • 2017-11-22 Fixed bug#13286 - SysConfig frontends allows changing seemingly read-only values.
    • 2017-11-22 Fixed bug#13288 - In several places of the OTRS 6 sys config it's not possible to add new entry.
    • 2017-11-22 Fixed bug#13373 - Console command to generate the dashboard stats stops working, if a user had a time zone selected in OTRS 5.
    • 2017-11-22 Fixed bug#13372 - Editing for agent dashboard statistics with a absolute time period on the x axes doesn't work and statitic can not be generated.
    • 2017-11-22 Fixed bug#13367 - Wrong output for article email content in agent ticket zoom.
    • 2017-11-21 Fixed bug#13357 - Improve handling of PGP parameters.
    • 2017-11-20 Fixed bug#13293 - Uninitialized value notice in AgentTicketZoom with enabled 'Ticket::NewArticleIgnoreSystemSender'.
    • 2017-11-20 Fixed bug#13361(PR#1873) - Postmaster Filter matching is not correct, thanks to Pawel Boguslawski.
    • 2017-11-20 Fixed bug#13360 - Configuration Deployment Failure does not restore old values set for reset.
    • 2017-11-20 Fixed bug#13340 - UpgradeAll feature does not state it works only if OTRS Daemon is running.
    • 2017-11-20 Fixed bug#13316 - Obsolete directive in CSP.
    • 2017-11-20 Fixed bug#13250 - Disabled wrong value settings does not let to specify the correct value.
    • 2017-11-20 Fixed bug#13291 - Moving setting from one XML file to another doesn't update xml_filename in the sysconfig_default table.
    • 2017-11-17 Fixed bug#13145 - Editing a transistion action results in error without logfile entry.
    • 2017-11-16 Fixed bug#13331 - Ticket Age is shown not updated on customer interface.
    • 2017-11-17 Fixed bug#13347 - Internal article information disclosed by the customer search.
    • 2017-11-17 Fixed bug#13343 - LDAP customer user backends should be implicitly read only.
    • 2017-11-17 Fixed bug#13348 - User specific settings do not reset when set to the default value.
    • 2017-11-16 Fixed bug#13333 - Customer filter filter is too narrow on customer interface.
    • 2017-11-14 Fixed bug#13310 - Only 15 tickets in ticket lists if overview medium/preview disabled for new agents.
    • 2017-11-14 Fixed bug#13314 - Multiple submit possible for bulk action.

  • v6.0.1 Changes

    November 21, 2017
    • 2017-11-17 Fixed bug#13344 - DBUpgrade-6.pl break UTF-8 letters in config.
    • 2017-11-15 Fixed bug#13328 - Postmaster filter migration for 'X-OTRS-ArticleType' and 'X-OTRS-FollowUp-ArticleType' are not working for sysconfig settings.
    • 2017-11-13 Fixed bug#13108 - Debugger only shows information if HTTP response was 20x.
    • 2017-11-13 Updated translations, thanks to all translators.
    • 2017-11-13 Fixed bug#13330 - Postmaster filter from sysconfig are not working and stops working.
    • 2017-11-13 Fixed bug#13317 - Wrong avatar offset in user preferences.
    • 2017-11-13 Fixed bug#13318 - It is no longer possible to add a new navbar entry with the sysconfig frontend and the migration for own entries doesn't work.
    • 2017-11-10 Fixed bug#13281 - Not possible to add more than 4000 character in ticket notification texts.
    • 2017-11-10 Fixed bug#13320 - Internal Server Error in agent ticket move with Ticket::Frontend::MoveType type 'form' and with add article.
    • 2017-11-09 Fixed bug#13315 - Problem with sending ticket notifications after the migration, because of existing 'NotificationArticleTypeID'.
    • 2017-11-08 Fixed bug#13300 - Problem with the StatsCleanUp functionality during the package upgrade.
    • 2017-11-08 Fixed bug#13292 - Internal Server Error in ticket screens with missing articles in the file system.
    • 2017-10-25 Fixed bug#12392 - [thirdparty] gnupg 2.1 not working.