10

8

6

4

2


7.0

4.1

6.3

9.6

5.4

9.9

4.9

7.5

4.9

7.6

4.6

7.9

8 Ticketing systems tools and projects

  • osTicket

    7.0 4.1 L2 PHP
    Simple support ticket system.
  • MantisBT

    6.3 9.6 L2 PHP
    Web-based bug tracking system.
  • OTRS

    5.4 9.9 L3 Perl
    Trouble ticket system for assigning tickets to incoming queries and tracking further communications.
  • TheBugGenie

    4.9 7.5 L2 PHP
    Ticket system with extensive user rights system.
  • Request Tracker

    4.9 7.6 L4 Perl
    Ticket-tracking system written in Perl.
  • Flyspray

    4.6 7.9 L2 PHP
    Web-based bug tracking system written in PHP.
  • Bugzilla

    4.1 3.9 L3 Perl
    General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.
  • Cerb

    2.3 9.6 L2 PHP
    Group-based e-mail management project.

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