SysAdmin Ticketing systems

8 Ticketing systems tools and projects

• OTRS

  7.4 9.4 L3 Perl

  Trouble ticket system for assigning tickets to incoming queries and tracking further communications.

• osTicket

  7.1 7.6 L2 PHP

  Simple support ticket system.

• MantisBT

  6.6 9.4 L2 PHP

  Web-based bug tracking system.

• Request Tracker

  5.5 7.4 L4 Perl

  Ticket-tracking system written in Perl.

• TheBugGenie

  4.7 8.3 L2 PHP

  Ticket system with extensive user rights system.

• Bugzilla

  4.3 4.2 L3 Perl

  General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.

• Flyspray

  4.2 8.8 L2 PHP

  Web-based bug tracking system written in PHP.

• Cerb

  2.3 0.0 L2 PHP

  Group-based e-mail management project.

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Popular Comparisons

• Request Tracker
  vs
  osTicket
• OTRS
  vs
  osTicket
• Bugzilla
  vs
  osTicket
• Request Tracker
  vs
  OTRS
• OTRS
  vs
  Bugzilla

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