10

8

6

4

2


7.1

6.8

6.3

9.4

5.5

9.7

5.0

8.1

4.9

7.3

4.5

8.9

8 Ticketing systems tools and projects

  • osTicket

    7.1 6.8 L2 PHP
    Simple support ticket system.
  • MantisBT

    6.3 9.4 L2 PHP
    Web-based bug tracking system.
  • OTRS

    5.5 9.7 L3 Perl
    Trouble ticket system for assigning tickets to incoming queries and tracking further communications.
  • Request Tracker

    5.0 8.1 L4 Perl
    Ticket-tracking system written in Perl.
  • TheBugGenie

    4.9 7.3 L2 PHP
    Ticket system with extensive user rights system.
  • Flyspray

    4.5 8.9 L2 PHP
    Web-based bug tracking system written in PHP.
  • Bugzilla

    4.1 4.0 L3 Perl
    General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.
  • Cerb

    2.4 9.5 L2 PHP
    Group-based e-mail management project.

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