10

8

6

4

2


7.1

7.8

6.3

9.3

5.6

9.5

4.8

8.9

4.8

8.5

4.3

9.2

8 Ticketing systems tools and projects

  • osTicket

    7.1 7.8 L2 PHP
    Simple support ticket system.
  • MantisBT

    6.3 9.3 L2 PHP
    Web-based bug tracking system.
  • OTRS

    5.6 9.5 L3 Perl
    Trouble ticket system for assigning tickets to incoming queries and tracking further communications.
  • TheBugGenie

    4.8 8.9 L2 PHP
    Ticket system with extensive user rights system.
  • Request Tracker

    4.8 8.5 L4 Perl
    Ticket-tracking system written in Perl.
  • Flyspray

    4.3 9.2 L2 PHP
    Web-based bug tracking system written in PHP.
  • Bugzilla

    4.2 5.1 L3 Perl
    General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.
  • Cerb

    2.4 4.5 L2 PHP
    Group-based e-mail management project.

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