10

8

6

4

2


7.4

9.4

7.1

7.6

6.6

9.4

5.5

7.4

4.7

8.3

4.3

4.2

8 Ticketing systems tools and projects

  • OTRS

    7.4 9.4 L3 Perl
    Trouble ticket system for assigning tickets to incoming queries and tracking further communications.
  • osTicket

    7.1 7.6 L2 PHP
    Simple support ticket system.
  • MantisBT

    6.6 9.4 L2 PHP
    Web-based bug tracking system.
  • Request Tracker

    5.5 7.4 L4 Perl
    Ticket-tracking system written in Perl.
  • TheBugGenie

    4.7 8.3 L2 PHP
    Ticket system with extensive user rights system.
  • Bugzilla

    4.3 4.2 L3 Perl
    General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.
  • Flyspray

    4.2 8.8 L2 PHP
    Web-based bug tracking system written in PHP.
  • Cerb

    2.3 0.0 L2 PHP
    Group-based e-mail management project.

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