10

8

6

4

2


7.0

5.6

6.2

9.6

5.4

9.9

5.1

8.3

5.0

8.6

4.7

7.9

8 Ticketing systems tools and projects

  • osTicket

    7.0 5.6 L2 PHP
    Simple support ticket system.
  • MantisBT

    6.2 9.6 L2 PHP
    Web-based bug tracking system.
  • OTRS

    5.4 9.9 L3 Perl
    Trouble ticket system for assigning tickets to incoming queries and tracking further communications.
  • TheBugGenie

    5.1 8.3 L2 PHP
    Ticket system with extensive user rights system.
  • Request Tracker

    5.0 8.6 L4 Perl
    Ticket-tracking system written in Perl.
  • Flyspray

    4.7 7.9 L2 PHP
    Web-based bug tracking system written in PHP.
  • Bugzilla

    3.8 6.3 L3 Perl
    General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.
  • Cerb

    2.4 9.7 L2 PHP
    Group-based e-mail management project.

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