SysAdmin Ticketing systems

7.1

7.5

osTicket

6.3

9.3

MantisBT

5.6

9.5

OTRS

4.8

8.1

Request Tracker

4.7

8.4

TheBugGenie

4.3

4.4

Bugzilla

8 Ticketing systems tools and projects

osTicket

7.1 7.5 L2 PHP

Simple support ticket system.
MantisBT

6.3 9.3 L2 PHP

Web-based bug tracking system.
OTRS

5.6 9.5 L3 Perl

Trouble ticket system for assigning tickets to incoming queries and tracking further communications.
Request Tracker

4.8 8.1 L4 Perl

Ticket-tracking system written in Perl.
TheBugGenie

4.7 8.4 L2 PHP

Ticket system with extensive user rights system.
Bugzilla

4.3 4.4 L3 Perl

General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.
Flyspray

4.2 8.8 L2 PHP

Web-based bug tracking system written in PHP.
Cerb

2.3 0.0 L2 PHP

Group-based e-mail management project.

* Code Quality Rankings and insights are calculated and provided by Lumnify.
They vary from L1 to L5 with "L5" being the highest. Visit our partner's website for more details.

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