10

8

6

4

2


7.1

3.9
osTicket

6.3

9.6
MantisBT

5.5

9.8
OTRS

5.0

8.0
Request Tracker

4.9

6.6
TheBugGenie

4.5

8.4
Flyspray

8 Ticketing systems tools and projects

  • osTicket

    7.1 3.9 L2 PHP
    Simple support ticket system.

  • MantisBT

    6.3 9.6 L2 PHP
    Web-based bug tracking system.

  • OTRS

    5.5 9.8 L3 Perl
    Trouble ticket system for assigning tickets to incoming queries and tracking further communications.

  • Request Tracker

    5.0 8.0 L4 Perl
    Ticket-tracking system written in Perl.

  • TheBugGenie

    4.9 6.6 L2 PHP
    Ticket system with extensive user rights system.

  • Flyspray

    4.5 8.4 L2 PHP
    Web-based bug tracking system written in PHP.

  • Bugzilla

    4.1 4.6 L3 Perl
    General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.

  • Cerb

    2.3 9.7 L2 PHP
    Group-based e-mail management project.

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