SysAdmin Ticketing systems

7.1

7.8

osTicket

6.3

9.3

MantisBT

5.6

9.5

OTRS

4.8

8.9

TheBugGenie

4.8

8.5

Request Tracker

4.3

9.2

Flyspray

8 Ticketing systems tools and projects

osTicket

7.1 7.8 L2 PHP

Simple support ticket system.
MantisBT

6.3 9.3 L2 PHP

Web-based bug tracking system.
OTRS

5.6 9.5 L3 Perl

Trouble ticket system for assigning tickets to incoming queries and tracking further communications.
TheBugGenie

4.8 8.9 L2 PHP

Ticket system with extensive user rights system.
Request Tracker

4.8 8.5 L4 Perl

Ticket-tracking system written in Perl.
Flyspray

4.3 9.2 L2 PHP

Web-based bug tracking system written in PHP.
Bugzilla

4.2 5.1 L3 Perl

General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.
Cerb

2.4 4.5 L2 PHP

Group-based e-mail management project.

* Code Quality Rankings and insights are calculated and provided by Lumnify.
They vary from L1 to L5 with "L5" being the highest. Visit our partner's website for more details.

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