OTRS v5.0.0.beta1 Release Notes

Release Date: 2015-08-04 // over 8 years ago
    • 2015-07-17 Finished existing outbound element sorting for SOAP transport. Added graphical sorting functionality.
    • 2015-07-16 Added two factor authentication layer and google auth algorithm to agent and customer interface.
    • 2015-07-16 Switched to case insensitive sorting for select fields.
    • 2015-07-16 Modernized input fields, thanks to Dusan Vuckovic (Mühlbauer).
    • 2015-07-15 Added possibility of opening new process ticket screen with a preselected process to CustomerTicketProcess (taken from AgentTicketProcess).
    • 2015-07-13 Added possibility to define a time difference for pending states during ticket create or update, using the generic ticket connector (GenericInterface), thanks to Frederic Van Espen.
    • 2015-07-13 Updated CPAN module parent to version 0.234.
    • 2015-07-13 Updated CPAN module YAML to version 1.15.
    • 2015-07-13 Updated CPAN module XML::Parser::Lite to version 0.721.
    • 2015-07-13 Updated CPAN module XML::TreePP to version 0.43.
    • 2015-07-13 Updated CPAN module URI to version 1.68.
    • 2015-07-13 Updated CPAN module Text::CSV to version 1.33.
    • 2015-07-13 Updated CPAN module Selenium::Remote::Driver to version 0.26.
    • 2015-07-13 Updated CPAN module SOAP::Lite to version 1.14.
    • 2015-07-13 Updated CPAN module REST::Client to version 272.
    • 2015-07-13 Updated CPAN module Net::IMAP::Simple to version 1.2206.
    • 2015-07-13 Updated CPAN module Net::SSLGlue to version 1.054.
    • 2015-07-13 Updated CPAN module Net::HTTP to version 6.09.
    • 2015-07-13 Updated CPAN module Mozilla::CA to version 20141217.
    • 2015-07-13 Updated CPAN module MailTools to version 2.14.
    • 2015-07-13 Updated CPAN module MIME::Tools to version 5.506.
    • 2015-07-13 Updated CPAN module Locale::Codes to version 3.35.
    • 2015-07-13 Updated CPAN module Linux::Distribution to version 0.23.
    • 2015-07-13 Updated CPAN module libwww-perl to version 6.13.
    • 2015-07-13 Updated CPAN module JavaScript::Minifier to version 1.14.
    • 2015-07-13 Updated CPAN module Excel::Writer::XLSX to version 0.84.
    • 2015-07-13 Updated CPAN module Encode::Locale to version 1.05.
    • 2015-07-13 Updated CPAN module Email::Valid to version 1.196.
    • 2015-07-13 Updated CPAN module Algorithm::Diff to version 1.19_03.
    • 2015-07-10 Updated CPAN module CGI to version 4.21.
    • 2015-07-09 Added support for SOAP requests with chunked Transfer-Encoding, thanks to Frederic Van Espen.
    • 2015-07-09 Added possibility to add or change auto-increment columns during 'TABLE ALTER' SQL statements for PostgreSQL.
    • 2015-07-02 Removed external dependency to PDF::API2 by bundling it. Dropped HTML print view in favor of PDF.
    • 2015-06-30 Added OTRS Scheduler daemon task handlers for: generic agent, cron, and asynchronous executor tasks.
    • 2015-06-30 Ported OTRS Scheduler to the OTRS Daemon architecture.
    • 2015-06-30 Added OTRS Daemon sub-framework.
    • 2015-06-30 Added possibility to execute any method of any object asynchronously Kernel/System/AsynchronousExecutor.
    • 2015-06-30 Increased flexibility for time based generic agent jobs to be executed even each minute.
    • 2015-06-30 Added CronEvent wrapper Kernel/System/CronEvent.
    • 2015-06-29 Redesigned statistics GUI.
    • 2015-06-11 Added possibility to define read only SysConfig settings.
    • 2015-06-11 Added possibility to disable a Date/Time field (created with Layout object BuildDateSelection()).
    • 2015-06-10 Added possibility to show tickets from subqueues in AgenTicketQueue. Default on initial view is configurable (show or hide subqueue tickets).
    • 2015-06-08 Updated 7 day stats dashboard widget to use d3 instead of flot and removed flot completely.
    • 2015-06-08 Updated jQuery to 2.1.4; jQuery UI to 1.11.4; FontAwesome to 4.3.0; FullCalendar to 2.3.1, StackTrace to 0.6.4.
    • 2015-06-02 Updated jstree to version 3.1.1.
    • 2015-06-02 Ported all frontend modules to the ObjectManager.
    • 2015-06-01 Added the possibility to extract translation strings directly from Perl code.
    • 2015-05-27 Fixed wrong column types in PostgreSQL.
    • 2015-05-26 Added new function Kernel::System::HTMLUtils::HTMLTruncate(), to trim HTML strings without loosing the tag structure.
    • 2015-05-26 Added possibility to replace some removed tags in Kernel::System::HTMLUtils::Safety() with a custom string.
    • 2015-05-26 Added possibility to remove image tags in Kernel::System::HTMLUtils::Safety().
    • 2015-05-18 Added storable wrapper /Kernel/System/Storable.pm.
    • 2015-05-18 Removed AutoConnectNo feature from DB.pm.
    • 2015-05-18 Added support for Gentoo/emerge in bin/otrs.CheckModules.pl, thanks to Elias Probst.
    • 2015-05-13 Removed support for IE8 and IE9.
    • 2015-05-12 Only show article accounted time if there is a nonzero value, thanks to Paweł Bogusławski.
    • 2015-05-12 Removed support for pre output filters. This can cause bad performance problems and can be replaced by post output filters that render their own templates instead.
    • 2015-05-08 Changed format for all successful messages in customer login screen, thanks to S7.
    • 2015-04-24 Added possibility to create a ticket without article in transition action "TicketCreate".
    • 2015-04-21 Improved performance of ticket merging in bulk action, thanks to Moritz Lenz.
    • 2015-04-21 Added support for multiple mirror databases (failsafe).
    • 2015-04-16 Added possibility to use list of TicketIDs (array reference) as a parameter for TicketSearch().
    • 2015-04-13 Addition to fix of bug#10712 - Incorrect utf8 in ZZZAuto.pm (via SysConfig) also for hash keys.
    • 2015-04-10 Support customer company data in ticket small overviews, thanks to Renée Bäcker.
    • 2015-04-10 Added searching for article flags, thanks to Moritz Lenz.
    • 2015-04-09 Added no match message for administration screens that use filters, thanks to S7.
    • 2015-04-01 Added link from dashboard queue overview to AgentTicketQueue for better usability, thanks to Norihiro Tanaka.
    • 2015-03-31 Fixed bug#11200 - Wrong realization of Dynamic Fields in SOAP Response.
    • 2015-03-26 Fixed bug#10978 - AgentTicketCompose: Deactivate ArticleTypes isn't possible.
    • 2015-03-24 Added new console interface for a massively improved user and developer experience on the commandline.
    • 2015-03-24 Removed Kernel::System::Crypt layer to use Kernel::System::Crypt::PGP and ::SMIME directly.
    • 2015-03-20 Let LWP::UserAgent handle https-proxy commands, thanks to Michiel Beijen.
    • 2015-03-20 Added possibility to specify minimum log level, thanks to Renée Bäcker.
    • 2015-02-23 Added Ping() to Kernel::System::DB.pm API.
    • 2015-02-06 Fixed bug#11054 - HTMLUtils::Safety breaks links.
    • 2015-02-03 Fixed bug#11029 - Improved wording for responsible to make it more consistent.
    • 2015-01-21 Improved fulltext filters in Ticket::SearchIndex::Filters.
    • 2015-01-15 Show 'add agent' and 'add group' action in UserGroup overview, thanks to ReneeB.
    • 2015-01-09 Improved stopword lists for StaticDB fulltext index to improve perfromance of fulltext searches. It is recommended to rebuild the fulltext search index.
    • 2015-01-08 Added new indices to link_relation table.
    • 2015-01-07 Fixed ticket# 2015010142053495 - Unable to change password in customer interface.
    • 2015-01-06 Added ACLs handling for Owner and Responsible on screen load for AgentTicketOwner and AgentTicketResponsible.