OTRS v5.0.9 Release Notes

Release Date: 2016-04-05 // about 8 years ago
    • 2016-03-30 Updated translations, thanks to all translators.
    • 2016-03-28 Fixed bug#11957 - Inform agents not working, the agent who is different to owner not received notification.
    • 2016-03-22 Fixed bug#11836 - Pending date selection impossible due ACL limitation.
    • 2016-03-22 Fixed bug#11956 - locked tickets for invalid users are not shown in support data collector.
    • 2016-03-22 Fixed bug#11954 - Can't handle double quotes as option value in modernized InputFields, thanks to Thorsten Eckel.
    • 2016-03-22 Fixed bug#11944 - Inline images possible although image functionality is disabled.
    • 2016-03-21 Fixed bug#11067 - Using a filter breaks the role - agent allocation in the admin interface.
    • 2016-03-18 Fixed bug#11952 - Generic Interface - TicketUpdate operation - DynamicFields not possible empty value.
    • 2016-01-15 Follow-up fix for bug#11560 - Error for connection to cloud on OTRS in a network which outbound access is blocked.
    • 2016-03-18 Fixed bug#11811 - Error processing mail with incorrectly encoded emoticons.
    • 2016-03-18 Fixed bug#11939 - Ticket move permission problem.
    • 2016-03-18 Fixed bug#11894 - Notification to agents with write permissions ignores user roles.
    • 2016-03-18 Fixed bug#11930 - Error 500 when searching string that ends with "\" in AdminCustomerUser.
    • 2016-03-17 Fixed bug#11937 - Error opening PackageManager.
    • 2016-03-14 Fixed bug#11528 - Group Name like 'test::Support::1st Line' is not possible to use for group restrictions.
    • 2016-03-11 Fixed bug#11324 - OTRS webservices TicketGet operation returns always all articles.
    • 2016-03-10 Fixed bug#10117 - Filter in queue view for customer userID shows only customers from given backend.
    • 2016-03-10 Fixed bug#7301 - Customer can reply to merged tickets, wrong ticket will be reopened.